Hidden Gems

How to Add Reference Icons to Read-Only Fields

by Tim Deniston
Reference icons on read-only reference fields are globally controlled by the system property "glide.ui.reference.readonly.clickthrough". If set to "true", the icon appears on read-only fields. If set to "false", no icon appears. But... To add a reference icon to a read-only reference field, add the attribute "readonly_clickthrough=true" to the Attributes field on the fields dictionary record.

UI Policies and the Negative Case

by Tim Deniston
A UI Policy is one of the easiest to build and understand artifacts in the ServiceNow universe. At its most basic level, it takes no condition and does up to three actions: makes a field shown or hidden, editable or read-only, and/or mandatory or optional. That’s it! This is obviously an over-simplified scenario. Let’s take ... Read More

Organizing UI16 and Next UI Favorites

by Tim Deniston
Credit for this really needs to go to one of my peers. I spoke confidently via Teams in a group chat that there was no way to group favorites in UI16 and Next UI’s application navigator, but I was kindly corrected! I am terrible about keeping a tidy list of favorites in any instance I ... Read More

The “Hidden” API Docs

by Tim Deniston
I have no idea where I found this. I’ve tried to find its source. If you know where it came from, I’ll gladly credit the original source. Every time I share this full list, or even a single line of it, with another ServiceNow dev, I get this string of emoji: 😲🤯🙏 In my search ... Read More