Tools & Utilities

ServiceNow and Search Engines – Winter 2024

by Tim Deniston
As a follow-up to my post on search engines in June 2022, I thought I’d give a update about my recent search habits and if anything has changed I’ve been using Brave as my default search engine since around that time. I like that they have no ads (at least that I see) and easy ... Read More

SN Utils – Summer 2023

by Tim Deniston
A lot has changed since I last wrote about SN Utils, but one thing hasn’t changed: I still use the hell out of SN Utils. Here’s a rundown of my current favorite or updated features: As always, I’m incredibly grateful that SN Utils is a thing and development is still on-going. If you’d like to ... Read More

Working with Workday SOAP APIs

by Tim Deniston
As a consultant who spends a significant amount of time working on HRSD projects, I often find myself face-to-face with a Workday integration. I cut my teeth with the old HR Integrations application, which included a Workday integration (among others). ServiceNow has since released a new version of the Workday integration that might be easier/better/faster/whatever, ... Read More

CatalogUtil – A GlideAjax Multi-tool

by Tim Deniston
Customers of mine who use the service catalog tend to really use the service catalog. Many of them have big ambitions when it comes to what their catalog items, order guides, and record producers can do. This often results in leveraging GlideAjax in catalog client script, which means writing a corresponding script include to do ... Read More

SN Utils – How I Use It

by Tim Deniston
The last time I wrote about SN Utils, it was highlighting the Slashcommands that I have manually loaded into every browser profile where SN Utils is installed. This time, I thought I’d review my most-used features of the beloved browser plugin. Slashcommands I already wrote about this (and will continue to do so, as I ... Read More